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20Apr2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Boulevard Kukulcan, Km 16.5, Cancun, Mexico, 77500

Paradisus Cancun All Inclusive, a 5-star resort in Zona Hotelera, features five iconic glass-roofed pyramids inspired by Mayan architecture. The property houses two spas, a 9-hole golf course, private adults-only areas through The Reserve service, and 21 meeting spaces spanning 21.5 ft².

Premium Ocean View Suites

The Reserve One Bedroom Deluxe Ocean View Suite offers a plush king-size bed, separate lounge, and contemporary bathroom with rainshower. Paradisus rooms feature Biology® Smart Skin Care amenities, with select suites providing whirlpool tubs and furnished terraces.

Global Dining Options

The Malva Food Bazaar combines a bakery, juice bar, and international cuisine stations. Sal Steak Cave serves premium cuts, while Lemon Fish specializes in Asian-Peruvian fusion dishes.

Spa and Recreation

YHI Spa offers water circuits with plunge pools, hydromassage areas, and steam rooms. Paradisus features a private golf course with 9 par-3 holes and provides beach concierge service with refreshments.

Beach Zone Location

Located in Zona Hotelera's resort district, the property sits among international restaurants and sandy beaches. The Interactive Aquarium is 2 miles away, while El Rey Archaeological Zone lies 1.5 miles from the resort.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Junior Suite
Max:
2 persons
475 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Junior Suite
Max:
2 persons
475 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Master King Suite
Max:
2 persons
595 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center
Cancun 7.0 mi
Airports
Cancun (CUN) 11.1 mi
Isla Mujeres (ISJ) 20.3 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Tennis court
  • Golf course
  • Sports trainer

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Stores/Commercial services

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness center
  • Sauna
  • Beauty treatment
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Location

Boulevard Kukulcan, Km 16.5, Cancun, Mexico, 77500
Map view
street view
Boulevard Kukulcan, Km 16.5, Cancun, Mexico, 77500
Nearby
BLVD Kukulkan KM 6.5
Extreme Games Cancun
800 ft
Restaurants
Restaurante Careyes
100 ft
Boulevard Kukulkan
Tempo by Martin Berasategui
100 ft
Paradisus Cancun Resort Blvd Kukulcan Km 16.5
Bana
100 ft
Boulevard Kukulkan Km 16.5 Paradisus Cancún
Vento
100 ft
Boulevard Kukulcan 16. 5 Paradisus Resort
Restaurante Fuego
0 ft
Boulevard Kukulcan Km 16.5 At Paradisus Cancun
Restaurant Mole
100 ft
Boulevard Kukulcan
Blue Agave at Paradisus Cancun
100 ft
Blvd. Kukulkan 16. 5
Enso
600 ft
Restaurant
Cheester Zona Hotelera
1800 ft
Km 15
Sabor Maya Cancun
1900 ft
Boulevard Kukulkan km 16.2 Zona Hotelera Cancún
Mikado
2200 ft
Boulevard Kukulcan 2a Etapa

Reviews and Ratings

Feedback from previous guests about their experience.
82%
enjoyed the hotel and would happily return
Excellent service
Beautiful amenities
Timeshare pressure
Some restaurants closed
8.2/10
Great
Rooms
8.2
Location
9.2
Service
8.6
Dining
7.4
Guest reviews
8.2/10
based on 5 reviews
7.7
7.7/10 based on 325 reviews
Diane
United States of America, February  2025
8.6/10

I had a wonderful stay at the hotel, with amazing family-friendly amenities and pleasant staff. The rooms were comfortable and offered a beautiful view of the Caribbean, though there were moments of confusion during check-in. The dining options were generally good, but some areas could use improvement, particularly the variety. Overall, I felt it was great value for money, especially given the spacious pools and beach access.

Rooms
9.0
The rooms were spacious, modern, and clean, featuring designer furniture and a king bed. I particularly loved the beautiful view of the Caribbean, which made our stay even more special.
Service
10.0
The service was incredibly attentive, from our butler ensuring our needs were met to the quick room service which exceeded my expectations.
Location
9.0
The hotel was situated in a beautiful area in Cancun, providing easy access to the beach and other attractions, making it very convenient for families.
Dining
7.0
Dining at the various restaurants was generally enjoyable, with an excellent selection, though I felt that some places could improve their breakfast options.
Facilities
8.0
The facilities were impressive, with multiple pools and easy beach access, creating a fun and enjoyable environment for both adults and kids.
Jim
United States of America, January  2025
8.4/10

I had a great experience at this resort overall, especially enjoying the welcoming atmosphere as a same-sex couple. The food was diverse and tasty, but we encountered some issues with items being stolen from our room initially. Once we adjusted our packing, everything went smoothly. The combination of great service and lovely dining options makes Paradisus a place I'd consider returning to, despite the hiccup with security.

Rooms
7.0
The rooms were comfortable, but we had a few concerns about safety initially.
Service
9.0
The staff were genuinely friendly and attentive throughout our stay.
Location
9.0
The resort was located in a beautiful area in Cancun, making it convenient to explore.
Dining
9.0
The dining experience was fantastic with a lot of variety in the food options.
Facilities
8.0
The overall facilities were well-maintained and offered everything we needed for a relaxing stay.
Al
United States of America, December  2024
7.0/10

My stay at Paradisus was a mixed bag. While the beach and pool areas were beautiful and well-maintained, the service left much to be desired. My room was decent with a stunning view, but we faced issues with check-in and housekeeping. Overall, there are some great features, but improvements in service would make a big difference.

Rooms
7.0
The room was decent and clean, with a beautiful view of the ocean. However, it felt a bit outdated and had some maintenance issues, like a leaking tub.
Service
5.0
Service was friendly but inconsistent. While some staff went above and beyond, we often had to ask for basic amenities and the communication seemed off.
Location
9.0
The hotel is in a great location right on the beach, which was one of the highlights of our stay.
Dining
6.0
Dining options were average. The food was decent, but I expected more variety and quality.
Facilities
8.0
The pool area was lovely, with a great layout for both children and adults. The beach was clean and spacious.
Josh
United States of America, October  2024
8.2/10

I had a lovely stay overall, but there were a few hiccups that kept it from being perfect. The service was exceptional, and my accommodations were beautiful, but there were some dining and lounge chair struggles. It’s a beautiful property with friendly staff, but it might be worth checking out other options for a hassle-free experience next time.

Rooms
9.0
I stayed in a gorgeous one-bedroom suite with two private patios that made our stay feel extra special. The room was clean and quite spacious.
Service
9.0
The service was truly above and beyond, with our butler making reservations and ensuring our needs were met. However, some staff members at the café could have been more welcoming.
Location
10.0
The hotel is located in a beautiful area of Cancun right by the ocean, which was perfect for a relaxing getaway.
Dining
7.0
I enjoyed breakfast at La Palapa with amazing views, but I found the overall dining options to be a bit limited, especially when certain items ran out quickly.
Facilities
6.0
The facilities were nice, but they were not sufficient when it came to lounge chairs by the pool. It was always challenging to find a place to sit.
Randy
United States of America, September  2024
9.0/10

I had a wonderful stay at the Paradisus resort, which impressed me with its exceptional service and beautiful amenities. The staff was incredibly attentive and went out of their way to ensure we enjoyed our time there. However, the allure of the resort was slightly dampened by the timeshare presentation sales pitch, which I found uncomfortable. Overall, it’s a fantastic place to unwind with amazing food and a beautiful setting.

Rooms
9.0
The rooms were spacious and well-maintained, featuring a large balcony with a great view and a jetted tub for extra comfort.
Service
10.0
The service was top-notch; the staff was friendly and always ready to help, making our stay truly special.
Location
9.0
Located conveniently in Cancun, the resort offers amazing ocean views and easy access to the beach.
Dining
8.0
Dining options were diverse and delicious, but I would have loved to see more variety in some of the restaurants.
Facilities
9.0
The facilities, including the spa and pool areas, were well-maintained and provided a relaxing experience.
Excellent service
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Rooms and Guests2 Guests, 1 Room